Terms of Use

Welcome to www.snackible.com, owned and operated by Lightsaber Food Ventures Private Limited (referred to hereafter as “Lightsaber”, “we”, or “our”), a company registered under the Companies Act, 2013, with its registered office at:

1st Floor, Office 1018 & 1020, 1 Aerocity, A.K. Road, Safed Pool, Sakinaka,
Mumbai Suburban, Maharashtra – 400072

By accessing, browsing, or transacting on this Website, you agree to be bound by these Terms of Use, including any applicable policies (such as our Privacy Policy) referenced herein. If you do not agree with any part of these terms, please do not use the Website.

1. Account & Responsibilities

When you register or use the Website:

• You are responsible for maintaining the confidentiality of your account and password.

• You agree to provide accurate, current, and complete information.

• We reserve the right to suspend or terminate your account if the information provided is inaccurate, misleading, or incomplete.

2. Electronic Communications

By using the Website or contacting us electronically, you consent to receive communications from us via email, WhatsApp, SMS, or other electronic means. These communications are considered part of our relationship with you.

3. Intellectual Property

All content on this Website—including images, logos, graphics, and text—is the property of Lightsaber and protected under copyright and trademark laws.

• You may not reproduce, distribute, publish, or modify any part of the Website without prior written permission from Lightsaber.

• Product images are for representation only and may slightly vary from the actual product.
  
  

4. Privacy & Security

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect and use your data.

Your online transactions on snackible.com are secure and protected through trusted payment gateways managed by leading banks.

5. Cancellations, Shipping & Delivery

Cancellations: Requests must be raised within 1 hour of placing the order. Prepaid refunds (if applicable) are processed within 4–7 business days.

Shipping: Orders are typically shipped within 2 working days, with delivery expected within 7 working days.

Returns: As we deal in food products, returns are not accepted once delivered. However, if there’s an issue, please reach out to us and we’ll assist with a replacement or refund, based on the case.

6. Payments

We offer secure payment methods including credit/debit cards, net banking, UPI, and cash on delivery.

You agree and acknowledge:

• Lightsaber is not liable for payment failures or issues caused by your bank, payment provider, or network.

• Lightsaber is a facilitator and not a banking institution or fiduciary for any transaction.

7. Disclaimer of Warranties & Limitation of Liability

• All content on the Website is for general information purposes only.

• We do our best to ensure accuracy, but we make no warranties about completeness, reliability, or suitability of the content or services.

• We are not liable for any direct, indirect, incidental, or consequential damages from your use of the Website.

• Our liability is limited to the value of the product(s) purchased.
  
  

8. Service Availability

We strive to maintain smooth operation of the Website, but we are not responsible for unavailability due to technical reasons beyond our control.

9. Promotional Communications

By providing your phone number or email, you consent to receive updates related to your orders, delivery status, and promotional content from us. You can opt out of promotional communications at any time.

10. Modifications to Terms

Lightsaber reserves the right to change or update these Terms of Use at any time without prior notice. Continued use of the Website after such changes will indicate your acceptance.

11. Contact Us

For queries, feedback, or support:
Email: munch@snackible.com
Phone: +91 9920335511
WhatsApp: +91 7021436758